Effective date: 1 January 2025

45jili Privacy Policy | How We Handle Your Data in PH

Your personal information matters to us. This Privacy Policy explains what data 45jili collects when you register and use the platform, why we collect it, how it is stored and protected, who may access it, and what your rights are as a Filipino player. Please read this carefully before completing your registration.

By creating a 45jili account or continuing to use the platform after any update to this Policy, you confirm that you understand and accept these practices. If you have questions at any point, contact our team at support@45jili.best before proceeding.

What this Policy covers

Six things 45jili wants you to know about your data

These are the most important points before you dive into the full Policy sections below.

What we collect

Registration details, payment information, device data, session records, and any communications you send to 45jili support are among the information we handle when you use the platform.

Why we collect it

We use your data to operate your 45jili account, process PHP deposits and withdrawals, verify your identity, prevent fraud, meet legal obligations, and improve the platform experience.

Who can access it

45jili staff with a legitimate operational need, verified payment processors, and applicable regulatory authorities under legal request. Your data is never sold to third-party advertisers.

How long we keep it

Account and transaction records are retained for the period required by applicable law or regulation. Data no longer required for its original purpose is securely deleted or anonymised.

How we protect it

45jili applies access controls, encryption in transit, and secure storage practices to protect personal data. No system can guarantee absolute security, but we take reasonable and proportionate measures.

Your rights

You may request access to, correction of, or deletion of your personal data held by 45jili, subject to legal retention requirements. Contact support@45jili.best to submit a data request.

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Table of Contents

Select any section heading to navigate directly within this 45jili Privacy Policy.

1Personal Data We Collect

When you register and use 45jili, certain personal information is needed to operate your account, process transactions, and meet legal requirements. The categories of data we collect include:

  • Identity information: full legal name, date of birth, nationality, and government-issued identification details provided during registration or verification.
  • Contact details: email address, mobile number, and residential address. These are used for account communication, transaction notifications, and identity verification.
  • Financial information: payment method details submitted when depositing or withdrawing PHP funds, including wallet references, bank account identifiers, and card information handled through secure payment processors.
  • Transaction records: the full history of deposits, withdrawals, wagers placed, games opened, and account balance changes associated with your 45jili account.
  • Device and connection data: IP address, device type, operating system, browser version, and approximate location derived from your connection when accessing the platform.
  • Communication records: messages sent to 45jili support, feedback submitted, and any complaints or disputes raised through official channels.
  • Responsible gaming information: any self-exclusion requests, deposit limit settings, session time notifications, or other responsible gaming preferences associated with your account.

You are not required to provide more personal information than what is necessary to create and verify a 45jili account. However, incomplete or unverifiable information may limit your ability to deposit, withdraw, or access certain account features.

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2How We Collect Your Data

45jili collects personal data through several channels depending on your interaction with the platform:

  • Registration form: information you enter when creating your 45jili account, including name, contact details, and date of birth.
  • Verification submissions: identity documents and proof of address or payment method uploaded during the verification process.
  • Platform activity: data generated automatically when you log in, browse the game lobby, place wagers, open live streams, or use account features.
  • Payment processing: transaction details passed through payment gateways when you initiate a deposit or withdrawal in PHP.
  • Support interactions: information provided when you contact 45jili via email or messaging channels.
  • Cookies and tracking technologies: session identifiers, preference cookies, and analytical tools that help us understand how the platform is used. See Section 7 for full details.

3Why 45jili Uses Your Data

Every piece of data 45jili collects serves a specific and legitimate purpose. We do not collect data speculatively or beyond what is needed. The main purposes for which we process your information are:

Purpose Data Used Legal Basis
Account creation and management Identity, contact, and login details Contract performance
Processing PHP deposits and withdrawals Financial and transaction data Contract performance
Identity and age verification Identity documents, date of birth Legal obligation
Fraud detection and prevention Device data, IP, transaction patterns Legitimate interest
Regulatory compliance and reporting Identity, financial, and activity records Legal obligation
Responsible gaming management Session activity, self-exclusion records Legal obligation / consent
Customer support Communication records, account details Contract performance
Platform improvement and security Device, session, and usage data Legitimate interest
45jili does not use your personal data for targeted third-party advertising. Your information is not sold, rented, or traded to marketing companies or unaffiliated organisations.
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4Sharing Your Personal Data

45jili does not share your personal data freely. Disclosure is limited to the circumstances below, and only to the extent necessary for the stated purpose:

  • Payment processors: transaction data is shared with payment service providers — such as those operating GCash, Maya, BDO, BPI, UnionBank, Visa, and Mastercard gateways — to process your PHP deposits and withdrawals securely.
  • Identity verification providers: identity documents may be processed by third-party verification services engaged by 45jili to confirm eligibility and comply with Know Your Customer requirements.
  • Technology and platform partners: game providers and platform infrastructure partners may receive session data necessary to deliver the gaming experience. These parties are contractually bound to use data only for agreed service purposes.
  • Regulatory and law enforcement authorities: 45jili will disclose account and transaction information to competent authorities when required by applicable Philippine law, a valid court order, or a regulatory request with proper legal basis.
  • Corporate transactions: in the event of a merger, acquisition, or restructuring involving 45jili, account data may be transferred to the acquiring entity subject to the same privacy protections described in this Policy.

All third parties who receive personal data on behalf of 45jili are bound by data processing agreements that restrict their use of your information to the specific purpose for which it was shared.

5How Long We Retain Your Data

45jili retains personal data for as long as it is necessary to fulfil the purposes described in this Policy, or as required by applicable law. The main retention principles applied are:

  • Active account data is retained for the lifetime of the account plus the minimum period required by applicable financial and gambling regulations after closure.
  • Transaction and wagering records are retained for a minimum of five years from the date of the transaction, in line with typical anti-money laundering record-keeping requirements.
  • Identity verification documents are retained for the period specified by applicable Know Your Customer requirements.
  • Responsible gaming records, including self-exclusion requests, are retained for the exclusion period and a reasonable further period to prevent re-registration in error.
  • Support communication records are retained for a minimum of two years from the date of resolution.

Data that no longer serves any active purpose and is not subject to a legal retention requirement is securely deleted or irreversibly anonymised on a rolling basis.

6How We Protect Your Data

Protecting the personal information of 45jili members is taken seriously. The technical and organisational measures we apply include:

  • Encrypted data transmission using industry-standard protocols between your device and the 45jili platform.
  • Access controls that restrict internal access to personal data to staff members with a verified operational need.
  • Secure storage environments for personal and financial records with monitoring for unauthorised access attempts.
  • Regular review of security practices and access permissions to align with current standards.
  • Contractual data protection obligations imposed on all third-party service providers who handle personal data on behalf of 45jili.
No online platform can guarantee absolute security against all threats. You are encouraged to use a unique, strong password for your 45jili account, enable any available account security features, and contact support@45jili.best immediately if you believe your account has been accessed without your authorisation.
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7Cookies and Tracking Technologies

45jili uses cookies and similar session technologies when you access the platform through a browser. These are small data files stored on your device that help us deliver a functional and consistent experience. The types of cookies used include:

  • Essential cookies: required for the platform to function. These maintain your session, handle login state, and allow account features to operate correctly. They cannot be disabled without affecting functionality.
  • Analytical cookies: used to understand aggregate usage patterns across the 45jili platform — such as which pages are visited most, how long sessions last, and where errors occur. This data is anonymised before analysis.
  • Preference cookies: remember settings such as language, display preferences, and responsible gaming tool configurations associated with your account.

Most browsers allow you to manage or delete cookies through their settings. Disabling essential cookies will affect your ability to log in and use account features on 45jili. Disabling analytical cookies will not affect your ability to access the platform but limits our ability to identify and fix usability issues.

45jili does not use cookies to serve targeted advertising from third-party networks. Tracking data collected on the platform is used only for internal operational and security purposes.

8Your Data Rights

As a registered 45jili member, you have the following rights in relation to your personal data. These rights are subject to applicable law and any legal retention requirements that may apply to specific data categories:

A

Access

Request a copy of the personal data 45jili holds about you, including account information, transaction records, and verification documents.

C

Correction

Ask us to correct inaccurate or incomplete personal data associated with your 45jili account. Some corrections may require verification documents.

D

Deletion

Request that personal data which is no longer necessary for its original purpose be deleted, where no legal retention obligation applies.

O

Objection

Object to the processing of your data for purposes based on legitimate interest, where your individual circumstances provide grounds to do so.

P

Portability

Request a structured, machine-readable copy of personal data you have provided to 45jili where processing is based on your consent or a contract.

R

Restriction

Ask 45jili to temporarily restrict processing of your data while a correction request or objection is under review, where applicable conditions are met.

To exercise any of these rights, contact us at support@45jili.best. We will respond within a reasonable period, typically within thirty calendar days. Identity verification may be required before we can process a data request.

9Minors and Underage Access

The 45jili platform is strictly for eligible adults. We do not knowingly collect personal data from anyone below the minimum legal age for gambling in their jurisdiction. If registration data is found to have been submitted by or on behalf of a minor, the account will be closed immediately and any associated data deleted except where retention is required for legal or regulatory reasons.

Parents and guardians are responsible for ensuring that minors in their household do not access the 45jili platform through a shared device, borrowed account credentials, or a registered adult's logged-in session. If you believe a minor has accessed an account associated with you, contact support@45jili.best immediately and log out of all active sessions.

10Changes to This Privacy Policy

45jili may update this Privacy Policy from time to time to reflect changes in applicable law, regulatory requirements, platform features, or data processing practices. The effective date shown at the top of this page reflects when the current version came into force.

Significant changes — particularly those that affect your rights or the way personal data is used — will be communicated through a notice on the 45jili platform at the time of update. Continued use of the platform after any revision constitutes your acknowledgement of the updated Policy.

We recommend reviewing this Privacy Policy periodically, especially if you receive a notice that it has been updated. If the changes are not acceptable to you, you may request account closure before they take effect.

11Contact Us About Your Data

If you have any questions about this Privacy Policy, want to exercise a data right, or need to report a privacy concern related to your 45jili account, please contact us at:

Email: support@45jili.best
Response time: We aim to acknowledge all privacy-related enquiries within five business days and to resolve straightforward requests within thirty calendar days. Complex requests may take longer, in which case we will inform you of the expected timeline.

For account security concerns — such as suspected unauthorised access — please contact support immediately rather than waiting for a standard response window. Include your registered email address and a description of the concern so we can act quickly.

Your data, your account, your choice

Open a 45jili account with confidence

Now that you understand how 45jili handles your personal information, you can register knowing exactly what data is collected, how it is protected, and what your rights are. Join 45jili, set your PHP session budget, and play responsibly within your limits.